Overview
ChocoBerri (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related information (processed securely via third-party payment gateways)
Order & Transaction Information
- Products purchased
- Order history
- Delivery preferences
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Send marketing emails and promotional offers (only if you opt in)
- Improve our website, products, and services
- Comply with legal and regulatory requirements
Payment Processing
All payments on our website are processed through secure third-party payment providers such as Stripe.
We do not store or have access to your full payment card details.
Email Communication
If you subscribe to our mailing list or place an order, we may send you emails regarding:
- Order confirmations and updates
- Product launches and promotions
- Special offers and announcements
You may unsubscribe from marketing emails at any time by using the link provided in our emails.
Sharing of Information
We do not sell or rent your personal information.
Your data may be shared only with trusted third parties such as:
- Payment processors
- Shipping and delivery partners
- Email marketing platforms
These partners are required to handle your data securely and only for the intended purpose.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]
WhatsApp: +971 50 889 1867
